Mwananchi Motors – Terms and Conditions
Welcome to Mwananchi Motors. These Terms and Conditions govern your access to and use of our services, including the purchase, sale, and rental of vehicles. By engaging with us, you agree to comply with and be bound by the terms outlined below. Mwananchi Motors, founded in 2017 by Kirui Vincent, is committed to transparency, quality, and customer satisfaction in every transaction.
1. General Terms
Mwananchi Motors provides motor vehicle sales and rental services subject to availability and compliance with applicable laws and regulations. All customers are expected to provide accurate and complete information during transactions. We reserve the right to refuse service where necessary, including cases of suspected fraud, misrepresentation, or non-compliance with our policies.
2. Vehicle Sales
All vehicles sold by Mwananchi Motors, including popular models such as the Mazda Demio, are inspected to meet our quality standards.
- Vehicles are sold as-is unless otherwise stated in writing.
- Customers are encouraged to inspect and test-drive vehicles before purchase.
- Full payment must be made before ownership transfer is completed.
- Once sold, vehicles are non-refundable, except where required by law.
- Mwananchi Motors is not liable for issues arising after purchase unless covered under an agreed warranty.
3. Vehicle Rentals
Rental services are subject to availability and customer eligibility.
- Renters must hold a valid driver’s license.
- A security deposit may be required before vehicle release.
- Vehicles must be returned in the same condition as issued.
- Late returns may attract additional charges.
- The renter is responsible for any damage, loss, or traffic violations incurred during the rental period.
4. Payments and Pricing
All prices are subject to change without prior notice.
- Payments can be made via approved methods (cash, bank transfer, mobile money, etc.).
- Deposits are non-refundable unless otherwise agreed.
- Failure to complete payment within the agreed timeline may result in cancellation of the transaction.
5. Warranty and Liability
Mwananchi Motors strives to provide high-quality vehicles but does not guarantee uninterrupted performance.
- Any warranty provided will be clearly stated and limited in scope.
- Mwananchi Motors is not liable for indirect, incidental, or consequential damages.
- Customers assume full responsibility for vehicle use after purchase or during rental.
6. Ownership and Documentation
Ownership of vehicles is transferred only after full payment and completion of documentation.
- Customers must provide valid identification for registration.
- Mwananchi Motors is not responsible for delays caused by third-party registration authorities.
7. Customer Responsibilities
Customers agree to:
- Provide accurate personal and payment information.
- Use vehicles responsibly and in accordance with traffic laws.
- Maintain the condition of rented vehicles.
- Report any issues promptly.
8. Prohibited Uses
Customers must not:
- Use vehicles for illegal activities.
- Sublease or transfer rental vehicles without permission.
- Modify or tamper with vehicles without authorization.
9. Privacy Policy
We respect your privacy and handle your data responsibly.
- Personal information is collected only for transaction purposes.
- We do not sell or share your data with unauthorized third parties.
- Information may be disclosed where required by law.
10. Termination of Services
Mwananchi Motors reserves the right to terminate or suspend services if:
- Terms and conditions are violated.
- Fraudulent or suspicious activity is detected.
- Payments are not completed as agreed.
11. Amendments
We may update these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes.